Serving communities throughout New South Wales, iTend Services stands as a symbol of hope and dedication for those with disabilities.
Our path, though marked by challenges, showcases the profound impact of compassion, commitment, and community.
Our team of highly-trained, professionals are always willing to deliver exceptional support and care to individuals.
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We envision a world where disabilities don't define individuals. A world where every person, regardless of their abilities, has access to quality care, opportunities to thrive, and a community that embraces them wholeheartedly.
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At iTend Services, our mission is more than just words—it's a promise. We are dedicated to maintaining and elevating the quality of life for our cherished clients. Through our bespoke and compassionate care, we strive to ensure that every individual feels valued, understood, and empowered.
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We care about being kind, honest, passionate, empathetic, inclusive, compassionate, trusting, polite, and totally awesome about everything we do. That's what makes us different from others. We always do our best to serve you well.
Ensuring the daily well-being of our clients is paramount. Our team provides dedicated support tailored to individual needs, ensuring both comfort and safety.
• Selfcare and Housekeeping
• Meal preparation and dietary needs
• High Intensity Daily Personal Activities
• Disability Related Health Supports Dysphagia; Respiratory needs; Nutrition; Diabetes care; Continence care; Wound &
Pressure Care;
• Podiatry care; Epilepsy care and others as agreed by the funding body.
• Personal Assistance such as managing bills,
• budgeting, keeping in touch, scheduling appointments,
• reminders etc.
General or specialist transport to access the community and support participation for:
• Formal engagements such as work, study medical appointments
• Daily needs like grocery shopping
• Recreational activities
• Family activities
• Assist to join in community activities
• Use facilities like a gym, or swimming pool , sport courts
• Join in group activities
• Conduct personal affairs such as banking, posting etc.
Our specialist support services cater for all clients with prescribed specialist care. This service supports persons such as those with
• Neurological injuries such as Stroke and
• Acquired brain injury
• Intellectual disability
• Autism morbidities
• Mental Health morbidities
• Cognitive morbidities such as Dementia and Alzheimer’s
• Behavioural support needs
• Complex Wound Care & Management
Navigating the world of the National Disability Insurance Scheme (NDIS) can sometimes be overwhelming. At iTend Services, we’re dedicated to making this journey as smooth and understandable as possible. Our curated resources aim to provide clarity, support, and guidance every step of the way.
As a registered NDIS provider in New South Wales, iTend Services offers a range of services aligned with NDIS guidelines. Our team is well-versed in the intricacies of the scheme, ensuring that our clients can maximise the benefits available to them.
The NDIS can help you pay for different kinds of disability supports. You can get funding for things like:
– personal care and daily living support
– transport to join in activities
– work and employment support
– therapies (e.g. behaviour support)
– household tasks
– equipment you need (e.g. a specialised bed or mobility equipment)
– things you use often because of your disability
– vehicle modification
– community participation
Ensuring the quality of NDIS services involves various measures:
1. Provider Registration: NDIS providers must meet standards set by the NDIA to deliver services.
2. Quality and Safeguards Commission: Regulates providers, conducts audits, and addresses complaints to ensure compliance.
3. Provider Certification: Some providers undergo additional certification processes to demonstrate quality service delivery.
4. Participant Feedback: Participants provide feedback to identify areas for improvement and hold providers accountable.
5. Code of Conduct: Sets standards for behavior and ethics in service delivery for providers, workers, and participants.
6. Complaints Resolution: Procedures are in place to address participant complaints regarding service quality or safety.
7. Continuous Improvement: Providers engage in ongoing quality improvement processes to enhance service effectiveness and safety.
These measures collectively promote a culture of quality, safety, and accountability in NDIS service provision.
